Module 7 - Part 1 Your HR Problem & Pre-implementation

1. Based on your assessment, did you find a solution?  Yes - I have decided to use PMWiki as a short term (1-2 year) solution and longterm, convince our corporate IS Department to implement the much larger, more expensive, and more enterprise friendly Microsoft SharePoint.
2. How confident are you in your chosen solution? I'm confident.  SharePoint is a solution that will solve a lot of our of scope problems along with our in scope problem. Ideally, it should be implemented by our IS Department to be used by the entire corporation.  We are already a Microsoft house, so this should be something that will integrated easily with our current enterprise systems.  This upside of this plan, for our group, is that we will have in house support (our IS team) more readily available, as they will be providing support company wide.  The downside is that for a company of our size (around 6000 employees worldwide) the implementation timeline is a little longer than I would like to wait.  As such, we will use PMWiki as an interim solution.  It is free, easy and quick to implement, and I'm fairly certain we can transfer the page content that we create in PMWiki to Sharepoint when it goes live. 
3. Given your current problem, what barriers to success do you foresee?

I foresee the following barriers to implementing PMWiki:

• Educating and training our managers to seek and utilize the portal once introduced to it (and not resort to simply reaching out to HR for the answers.

• Education and training HR Team members to not spoon feed info to managers.  Instead, training Team to direct managers to the appropriate wiki page so they can find the knowledge source on their own and find it again in the future.
• Keeping processes refined, up-to-date, and in alignment with parallel corporate processes.

     4.  Utilizing the DICE framework, given the barriers that you see, what steps can you take to minimize the risk of failure of your change efforts?

Duration (D)

either the total duration of short projects, or the time between two milestones on longer projects

Team Performance Integrity (I)

the project team's ability to execute successfully, with specific emphasis on the ability of the project leader

Commitment (C)

levels of support, composed of two factors:

C1 visible backing from the sponsor and senior executives for the change

C2 support from those who are impacted by the change

Effort (E)

how much effort will it require to implement (above and beyond business as usual)

Calculation of Dice Score (from wikipedia.org)

D + (2x I) + (2x C1) + C2 + E =

My Dice Calculation:

2 + (2x1) + (2x 1) + 2 + 2 =

Score results:

7-14 = WIN

14-17 =WORRY

> 17 = WOE

My Sore:

10 = WIN

Calculate DURATION

< 2  Months = 1

2-4 Months = 2

4-8 Months = 3

> 8  Months = 4

Calculate Team Performance INTEGRITY 

Very Good = 1

Good = 2

Average = 3

Poor =4

Calculating Senior Management COMMITMENT 

Clearly and strongly communicate the need = 1

Seems to want to success = 2

Neutral = 3

Reluctant = 4

Calculating Local COMMITMENT

Eager = 1

Willing = 2

Reluctant = 3

Strongly Reluctant = 4

Calculating EFFORT

< 10%      Additional = 1

10 - 20 % Additional = 2

20 - 40 % Additional = 3

> 40%      Additional = 4